SES technicians extracting floodwater from a flooded property in Auckland

Flood and water damage restoration - on site within hours, dried out properly

Burst pipe, storm, overflowing stormwater or a leaking roof: SES extracts the water, dries the structure with monitored equipment, prevents mould and asbestos surprises, and manages the insurance claim with you.

24/7 emergency line021 639 196

24/7 response, Auckland within 2 hours
Monitored structural drying
Insurer billed directly

Request a quote 021 639 196 Message

What we restore

Category 2 and 3 (grey and black) water, including sewage backflow, is treated as a biohazard with full sanitisation.

Homes and rentals
Living areas, bedrooms, kitchens and subfloors dried and sanitised, Healthy Homes compliant on hand-back.
Commercial ground floors
Offices, retail, clinical and hospitality spaces back in use fast, with staged drying around trading.
Basements and carparks
Pump-out, pressure cleaning and antimicrobial treatment of below-ground spaces and services.
Contents
Carpets, furniture, documents and stock assessed item by item, dried or disposed of with an inventory for your claim.

How it works

How flood restoration runs

Step 01
Make safe and extract
Power isolated if needed, water source stopped, standing water removed the same visit.
Step 02
Assess and document
Moisture mapping of walls, floors and subfloor, photos and readings for the claim; pre-2000 linings checked for asbestos before removal.
Step 03
Dry and sanitise
Air movers, dehumidifiers and heat drying, monitored daily to target readings; antimicrobial treatment of affected surfaces.
Step 04
Reinstate
Damaged linings, flooring and paint replaced through SES Property Maintenance; final dry certificate issued.

Drying set-up with extraction hose and dehumidifier

What flood restoration costs

Emergency attendance and extraction are charged per call-out and hour; drying equipment per unit per day; reinstatement quoted fixed.

Most flood events are insured - we scope to insurer requirements and can bill them directly on your authority.

Request a quote

SES emergency crew at a flooded property at night

Why insurers and property managers call SES first

The first 48 hours decide whether a flood becomes a mould job. We attend, dry and monitor until the readings say it is done.

Fast and monitored - daily moisture readings until the structure is dry, so mould does not follow the flood.
Hazard-ready - wet pre-2000 ceilings and floors often mean asbestos; our licensed crew handles it without a second contractor.
Clean-up to reinstatement - one job number from extraction to the final coat of paint.

Talk to the specialist cleaning team

Flood restoration across Auckland and the North Island

Auckland 24/7 from our North Shore base, with crews attending Hawke’s Bay (post-cyclone remediation), Hamilton and the Waikato, Northland and Wellington same or next day.

See our regions

How quickly do you need to start?
Within 24-48 hours to prevent mould and secondary damage. Call as soon as the water stops - we attend 24/7.
Can carpet be saved?
Clean-water floods, often yes if dried within 48 hours. Grey or black water, no - carpet and underlay are removed as biohazard.
Will you deal with my insurer?
Yes - we provide the moisture report, photos and scope in insurer format and can invoice them directly with your authority.
How long does drying take?
Typically three to seven days with equipment running, longer for concrete floors and timber framing. We monitor and remove equipment when readings hit target.
What if the ceiling that got wet is asbestos?
We test before removal and, if positive, our Class A & B licensed crew removes it under controls on the same job.