SES technician cleaning soot from a fire-damaged kitchen in Auckland

Fire and smoke damage cleaning - from make-safe to move-back-in

After the fire service leaves, SES secures the building, removes soot, smoke residue and odour from every surface and the air, deals with any asbestos the fire has exposed, and reinstates the property with your insurer in the loop.

24/7 emergency line021 639 196

  • 24/7 make-safe
  • Odour removal, not masking
  • Fire-exposed asbestos licensed in-house
What we do

What fire and smoke clean-up covers

Burnt pre-2000 buildings frequently expose asbestos cladding, soffits or insulation - tested and removed by the same crew.

  • Fire service at a building fire before make-safe works

    Make-safe and boarding

    Boarding up and securing the site, isolating services, assessing structural and hazardous risks.
  • Technician removing soot from a kitchen ceiling

    Soot and residue removal

    Ceilings, walls, ducting and fittings cleaned of soot and smoke residue; fire-damaged materials removed.
  • Fire-damaged room before contents cleaning and restoration

    Contents cleaning

    Contents cleaned, deodorised and packed out, with an inventory for your insurer.
  • Technician in PPE preparing odour treatment equipment

    Odour treatment

    Ozone or hydroxyl fogging until air readings are clear - odour removed at source, not masked.
How it works

How it runs

  1. Step 01

    Make safe

    Secure the building, isolate services, assess structural and hazardous risks.

  2. Step 02

    Scope with your insurer

    Photos, damage schedule and contents inventory in claim format.

  3. Step 03

    Clean and treat

    Hazardous material removal, soot and residue cleaning, odour treatment until air readings are clear.

  4. Step 04

    Reinstate

    Repairs, repainting and refits through SES Property Maintenance; handover with completion report.

SES crew attending a fire-damaged property

Why SES for fire restoration

Fire exposes what was hidden in the building - asbestos soffits, lead paint, contaminated insulation. SES holds the licences to deal with all of it on the same job.

  • Hazards handled on the spot - asbestos and lead exposed by fire are removed under our own licences.
  • Odour actually removed - treated at source and in the air, verified before hand-back.
  • One contract to reinstatement - clean-up, repairs and paint under one job number and one insurer report.

Fire damage FAQs

Straight answers to the questions procurement teams, facilities managers and property owners ask us most. If yours is not here, call the office or send us the scope and a division lead will answer it directly.

  • How soon should clean-up start?

    Within 24-48 hours - soot is acidic and etches metal, glass and stone the longer it sits.

  • Is smoke residue dangerous?

    Yes. Soot contains fine particulates and combustion by-products; occupied rooms should be cleaned and air-treated before use.

  • Does insurance cover fire cleaning?

    Almost always. We provide the scope, photos and inventory your insurer needs and can bill them directly.

  • Can you save my contents?

    Many hard items and some textiles can be cleaned and deodorised; we inventory everything and advise item by item.

  • What areas do you cover?

    Auckland 24/7; Waikato, Northland, Hawke’s Bay and Wellington same or next day.

We can be on site tonight

Call for make-safe now, or send the address and photos and a technician will call you straight back.

Get in touch

Tell us about your project

Get in touch to discuss the site, the scope and the timeframe. We’ll provide practical advice, quick answers, and a delivery-focused approach within one business day.