SES biohazard cleaning technicians arriving discreetly at a residential property

Crime scene and biohazard cleaning - discreet, thorough, 24/7

When a home or workplace has been the scene of a death, an assault, a serious injury or a biohazard event, SES restores it safely and quietly, so you do not have to.

24/7 emergency line021 639 196

  • Unmarked vehicles on request
  • Trained biohazard technicians
  • Works with police, coroners and insurers
Situations we handle

Situations we handle

All work follows biohazard protocols and waste is disposed of as regulated medical waste.

  • Sealed PPE and equipment for a residential biohazard clean

    Homes

    Unattended deaths, suicides, homicides and assaults; blood and bodily-fluid clean-up; hoarding and squalor with biological contamination.
  • Vehicle attendance for a discreet clean-up

    Vehicles

    Cars, vans and fleet vehicles decontaminated after injury, illness or bodily-fluid contamination.
  • SES technicians in full PPE ready for a workplace decontamination

    Workplaces

    Serious accidents and industrial injuries, sharps and drug-paraphernalia clearance, with inductions and reporting for the site.
  • Discreet attendance at a rental property

    Rentals

    Tenancy hand-backs after a death, drug use or biohazard event, documented for landlord, insurer or agency.
How it works

How we work

  1. Step 01

    One call

    A senior technician takes the details, tells you what to expect, and arranges timing around police release of the scene.

  2. Step 02

    Assess and contain

    Affected areas isolated; family or staff kept clear; unmarked vehicle if you prefer.

  3. Step 03

    Remove, clean, disinfect

    Contaminated materials removed and disposed of as biohazard waste; surfaces cleaned, disinfected and deodorised; ATP or visual verification.

  4. Step 04

    Restore and document

    Flooring, linings or paint replaced where needed; completion report for the property owner, insurer or agency.

What biohazard cleaning costs

Priced after a confidential phone assessment. Most jobs are covered by home, landlord or business insurance, or by victim-support arrangements; we help with the paperwork and can bill the insurer directly.

SES technician speaking with a property manager at a doorway

Why families, landlords and agencies call SES

We treat every job as someone’s home or workplace, not a scene: quietly, properly and to the end.

  • Discretion first - plain clothes and unmarked vehicles on request; we never discuss a job with neighbours or media.
  • Trained and equipped - biohazard protocols, regulated waste disposal and verification, not a general cleaner with gloves.
  • We finish the job - flooring, linings and paint reinstated so the space can be lived or worked in again.

Biohazard cleaning across Auckland and the North Island

Auckland-based crews, with regular work in Hamilton and the Waikato, Whangarei and Northland, Napier-Hastings and Wellington.

Crime scene cleaning FAQs

Straight answers to the questions procurement teams, facilities managers and property owners ask us most. If yours is not here, call the office or send us the scope and a division lead will answer it directly.

  • Who is responsible for cleaning a crime scene in NZ?

    The property owner or occupier, once police release the scene. Police do not arrange cleaning; we work directly with you or your insurer.

  • Does insurance cover it?

    Usually yes under home, landlord or business policies as accidental damage. We provide documentation and can invoice the insurer with your authority.

  • How soon can you attend?

    24/7 in Auckland, usually within hours of the scene being released; same or next day elsewhere.

  • Will neighbours know?

    Not from us. Unmarked vehicles and plain coveralls are available on request, and we do not display signage.

  • What happens to the contaminated material?

    Removed in sealed containers and disposed of as regulated biohazard waste, with disposal records kept on file.

Prefer not to call? Leave a number and a technician will ring you.

Send just a name and number if that is easier - the message is optional. A senior technician will call you back, discreetly.

Get in touch

Tell us about your project

Get in touch to discuss the site, the scope and the timeframe. We’ll provide practical advice, quick answers, and a delivery-focused approach within one business day.